If you are dissatisfied with our service and/or screening process, please use the process below to submit a complaint to us.
You can submit a complaint by sending an email to: [email protected]
When submitting, we kindly ask you to include your name, screening number (if applicable) and a clear description of the complaint.
After submitting your complaint, you will receive a response from us within 48 hours. We aim to resolve the complaint within at least 2 weeks.
*Complaints in progress will not be communicated by telephone*
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article